The Voice of Hainan:Sanya takes the lead in building language barrier-free international city

南海网"This is Hainan" 英文频道英语音频新闻节目《海南之声》(第61期)

This is the Voice of Hainan, from



Sanya takes the lead in building China's first language barrier-free international city

On July 14, Sanya released the "Sanya language barrier-free international city building project plan", which embarks on the construction of the first language barrier-free international city in China.

According to the person in charge of the Sanya Municipal Service Center, Sanya will promote the construction from the aspects of the signage system, service outlets, the multilingual translation service, and the multilingual information system in three phases: near-term, medium-term and long-term.

Specifically, it will integrate various foreign application scenarios such as tourism consumption, government affairs, public services, and business activities, to establish an open and shared international language service system, combining Foreign Service centers, immigration service centers, tourism information consultation centers, tourist service centers and the municipal service center to create a convenient, intelligent and humanized service platform, and provide international personnel with 24-hour translation services covering multiple domains and languages.

In the future, it will be more comfortable, convenient and efficient for the international personnel to travel, work, live and invest in Sanya.

The construction of Sanya language barrier-free international city includes five highlights.

First, to establish a foreigners consulting agency service center in the Dadonghai area, providing various types of foreign-related matters such as policy consultation, guidance agency, complaint feedback and other services;

Second, to establish of an immigration service center, providing one-stop service for foreigners, such as employment guidance and job application;

Third, to open a 24-hour foreign language service line by relying on the 12345 platform, providing multilingual voice guidance and remote human translation services; 

Fourth, to provide multilingual information about food, accommodation, travel, shopping and entertainment;

Fifth, to establish an international language public service cloud platform integrating tourism, government affairs, cultural and sports events, transportation, public services, etc., providing multilingual real-time translation, image translation, information query, electronic map and other multilingual supporting services through 5G+AI artificial intelligence technology and big data analysis.


Hainan duty-free sales exceed 944 mln USD in H1

Offshore duty-free shops on China's island province of Hainan raked in 6.5 billion yuan (about 944.8 million U.S. dollars) in sales in the first half of 2019, up 26.56 percent year on year, local customs said.

Official data showed that Hainan's duty-free shops received about 1.7 million customers and sold nearly 8.94 million items over the period, up 15.98 percent and 27.54 percent respectively.

Since December 2018, the duty-free shopping quota in Hainan was raised to 30,000 yuan per year from the previous 16,000 yuan, without limits on the number of purchases.

Hainan also opened two new offshore duty-free shops in Haikou and Qionghai in January this year, adding to the previous two in Haikou and Sanya.

The State Council gave Hainan permission to run a pilot offshore duty-free program in April 2011, in an effort to make the island a world-class tourist destination by 2020.


Responsible editor: 刘娉
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